Global Operations Analyst

Global Operations Analyst

Karhoo is looking to recruit an operations analyst who will work within the Operations Global Partnership Team. Karhoo has ambitious growth goals for the coming and the ideal candidate will have an enthusiastic, proactive attitude. In this role you will be providing assistance to the business operations with a typical focus on handling administrative, settings and technical queries coming from day-to-day activities, liaising with our supply partners, and working closely with the rest of the Global Partnership Team to analyse and optimize marketplace performance. You will be reporting to the Global Partnership Manager.

Key responsibilities:

Assist the Global Operations Manager in the onboarding process and testing of new suppliers to our platform and connecting them to revenue generating demand partners


Take responsibility for investigating and handling queries affecting the day-to-day operations of supply partners in the region while working closely with the Global Partnership Team and other Operational departments to optimize our ways of working


Deep dive into our systems, including the Karhoo Dashboard, supplier API integrations & Salesforce to better understand and act on challenges arising from technical or operational errors affecting the performance


Gather feedback and report, through interactions with the market & internal stakeholders, on our supply & demand offering, internal tools, and processes


Communicate with our partners & clients over email, phone, Slack and Google Hangout


    Key skills & experience:

    Self-starter, must be able to own, manage and complete projects and tasks with minimal instruction


    Candidate must possess strong sense of personal commitment and ability to embrace change


    Candidate must be detail oriented, organize effectively & solve challenge as they come


    Technical knowledge and experience of working/handling queries in an API and/or Tech Marketplace based enterprise will be an advantage


    Fluency in English (additional other European languages would be seen as a benefit)


      Additional information

      • Remote status

        Fully remote

      Or, know someone who would be a perfect fit? Let them know!


      WeWork 2 Eastbourne Terrace
      W2 6LG London Directions View page

      Already working at Karhoo?

      Let’s recruit together and find your next colleague.


      Applicant tracking system by Teamtailor