Operations Associate

Karhoo is looking to recruit an operations associate who will work within the Operations FRBENELUX Team. Karhoo has ambitious growth goals for this year and the ideal candidate will have an enthusiastic, proactive attitude. In this role you will be providing assistance to the business operations with a typical focus on handling administrative, settings and technical queries coming from day-to-day activities, liaising with our supply partners, and working closely with the Account Executives to analyse and optimize marketplace performance. You will be reporting to the Marketplace Manager FR/BENELUX

Key responsibilities:

  • Support the Account Executives in the onboarding process and testing of new suppliers to our platform and connecting them to revenue generating demand partners
  • Take responsibility for investigating and handling queries affecting the day-to-day operations of supply partners in the region while working closely with the Account Executives and other Operational departments to optimize our ways of working
  • Deep dive into our systems, including the Karhoo Dashboard, supplier API integrations & Salesforce to better understand and act on challenges arising from technical or operational errors affecting the performance
  • Gather feedback and report, through interactions with the market & internal stakeholders, on our supply & demand offering, internal tools, and processes 
  • Communicate with our supply partners over email, phone, and Google Hangout

Key skills & experience:

  • Self-starter, must be able to own, manage and complete projects and tasks with minimal instruction
  • Candidate must possess strong sense of personal commitment and ability to embrace change
  • Candidate must be detail oriented, organize effectively & solve challenge as they come
  • Technical knowledge and experience of working/handling queries in an API and/or Tech Marketplace based enterprise will be an advantage
  • Fluency in English and French  (additional other languages would be seen as a benefit, especially dutch)

Or, know someone who would be a perfect fit? Let them know!

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W2 6LG London Directions View page

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